At Yancheng Luya Network Technology Co., Ltd (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we ensure its security. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data when you use our services or visit our website:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
  • Usage Data: Information on how our website and services are accessed and used, such as IP addresses, browser types, referring/exit pages, and date/time stamps.
  • Children’s Information: As we offer children’s clothing, we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data of a child under 13 without verification of parental consent, we will take steps to delete that information as soon as possible.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process your orders and provide customer support.
  • To improve our website and services.
  • To notify you about changes to our services or website.
  • To send you marketing communications, if you have opted in to receive such information.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to keep your information confidential and only use it for the purposes we specify.

We may also disclose your personal data if required by law or in response to legal requests by government authorities.

4. Data Security

We take reasonable precautions to protect your personal data. We employ physical, electronic, and managerial procedures to safeguard and secure the data we collect online. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

  • The right to access the data we hold about you.
  • The right to correct or update your personal information.
  • The right to request the deletion of your personal data (where applicable).
  • The right to object to or restrict our processing of your data (where applicable).
  • The right to withdraw your consent at any time (for marketing communications).

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit a website. They help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal data, please contact us at:

Yancheng Luya Network Technology Co., Ltd
152 Hengtong Avenue, Matou Neighborhood Committee,
Teyong Town, Sheyang County